Header/footer missing due to header or footer is empty.
Cause:
The header/footer is empty.
Solution:
To insert information into the header or footer select the 'View' menu, select 'Header and Footer', and insert the desired information.
1) Select the 'View' menu and select 'Header and Footer...'. (Word will automatically place the document in Page Layout view and position the insertion point inside the first header. The document text will be dimmed and the header/footer boxes will be represented by a dotted box.)
2) Do one or both of the following:
3) Click 'Close' from the Header/Footer toolbar and return to Normal view.
Switch Between Header and Footer button